Engine

Shipping & Delivery Information

Shipping to the client

All items must be shipped to the individual and their address that is listed with that credit card issuer for the first order. Consideration will be made for repeat customers. As an added precaution to the package, any and all orders over $75.00 will have a signature required from either UPS or FEDEX. International orders require items to be shipped only to the billing address on the credit card. 

Packages being shipped within the State of Michigan will be subject to 6% sales tax. If the purchaser has a resale license for the State of Michigan to Sell parts, a resale certificate must be on file before the order is placed and tax cannot be removed once the order is placed. Customers are responsible for returning shipping of any turbocharger “cores” if such an item is required.

Because shipping companies are considered to be 3rd party bailees in the transportation of goods, STC makes no guarantees for shipping and delivery times for ANY delivery service method. No refunds or credit adjustments will be given on shipping charges.

Brokerage Fees / Duties

Shipping quotes and prices do not include International brokerage fees that the customer may be forced to pay upon delivery of higher valued items like turbochargers and their components, and buyer will be responsible for any brokerage or duties that may arise at the time of arrival of a parcel. Please be aware that since we properly insure our products for value during shipping declarations, brokerage fees may apply to the cost of the item shipment, and we are not responsible for brokerage or duty fees that may be applicable to each order. For international shipments, only United States Postal Service International and UPS are used as carriers for international shipments. You can go to each shipment carrier’s website in order to view what these possible brokerage fees for products.  
 
We do try our best to utilize the most economical shipment system for your order, however, we will not under value our products for lower shipping costs. In many cases, the value alone will not determine the cost of the shipment to a particular international destination. 

Completion and Delivery

Because of the nature of the mass-customization process involved with many of STC’s products that are sold, there is no reasonable possibility that any completion date can be promised or guaranteed.  Therefore, Speed Trapp Consulting L.L.C, including staff, consultants, or its distributors makes no shipment representation, completion guarantees, or delivery guarantees regardless of what is stated on the website for coding and option purposes. Speed Trapp Consulting L.L.C performs its services in accordance with Federal Trade Commission guidelines to ensure that its products are completed and processed within a reasonable amount of time based upon the product and options that the client requests and its availability at time of order.

Shipping Carriers & Adjustments

Speed Trapp Consulting quotes shipping for FEDEX and UPS at time of checkout. However, there are times when the shipping method purchased at checkout will not be used to ship orders.

  • Shipping method may be changed to increase speed of delivery.
  • Drop-ship orders may ship with another carrier such as USPS or a special international courier.
  • Costs may exceed the amount paid, and we may contact you to discuss any changes needed.
  • Very large bulk orders may ship by freight (cargo truck) which is not supported on the checkout page.

In all cases, STC operates with the customer’s best wishes in mind. If any service concerns arise please feel free to Contact Us.